Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

Need help?

If you have questions about our software’s licensing, have a look at our FAQ. It has a few answers that might get you back up and running in no time.

Latest news

Software tips
April, 03 2020

Using hot keys

Use hot keys in GOCAD Mining Suite to optimize your experience to help navigate the interface and execute commands more quickly and easily. Try them out!
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Software tips
April, 12 2021

Geological 3D-GIS query

In GOCAD Mining Suite, you can create points at specific geological contacts for the construction of your geological contact surface...
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Geoscience ANALYST
September, 10 2020

How to run gravity inversions in a geologically driven way

Past event, view here or on our YouTube Channel to see how to run a 3D inversion and forward modelling in Geoscience ANALYST Pro using VPmg...
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Software tips
February, 01 2019

FAQ – Can I use v18 with v17u2?

FAQ – Can I use SKUA-GOCAD 18 with GOCAD Mining Suite 17 update2? Yes, you can if you...
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Software tips
December, 02 2021

Importing objects from project

In GOCAD Mining Suite you can easily import objects from one GOCAD project to another by...
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Software tips
January, 13 2022

New raster imports

In Geoscience ANALYST you can now import GeoTIFF (tif, tiff), ERMapper (ers), and Surfer (grd)... ..
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Software tips
April, 13 2021

Finding data sets by tags and neighbourhoods

In Geoscience INTEGRATOR, you can can lookup data sets by the tags they carry and the neighbourhoods they cover...
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Software tips
August, 01 2021

Search for Objects – find anything, anywhere, anytime

In GOCAD Mining Suite find any objects you're looking for in no time...
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Developer’s sandbox
September, 13 2013

R&D projects in data management

Over the past couple of years we have been developing skills and technology in practical, business-focused data management as a solid foundation for modelling, analysis, and interpretation.
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Software tips
May, 11 2022

Effective date field

Geoscience INTEGRATOR v3.7 offers the Effective date upload field for files and maps...
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Geoscience ANALYST
July, 08 2021

Using ioGAS in Geoscience ANALYST Pro – Virtual Lecture

Past event, recording available here...
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Software tips
August, 17 2020

Day interval filters

In Geoscience INTEGRATOR the Day interval filter can be used to search your time-based data for “the last X days”, or...
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Please contact our team for additional information about our products and services