Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

Need help?

If you have questions about our software’s licensing, have a look at our FAQ. It has a few answers that might get you back up and running in no time.

Latest news

Geoscience ANALYST
April, 22 2020

Constrained inversion using GRAV3D

Past event, view here or via our YouTube channel...
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Software tips
August, 15 2022

Custom discrete colour scales

Geoscience INTEGRATOR allows you to build and display custom colour scales when making a scatter plot or...
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Developer’s sandbox
September, 08 2023

GEOH5: A Framework for Geoscience Data and Model Portability

Used by thousands, GEOH5 is the open-source data structure that is taking down the interoperability barriers and revolutionizing...
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Software tips
September, 06 2021

Customize the Viewport axis labels

In Geoscience ANALYST you can customize the Viewport axis labels ..
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Software tips
August, 17 2020

Day interval filters

In Geoscience INTEGRATOR the Day interval filter can be used to search your time-based data for “the last X days”, or...
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Software tips
October, 07 2019

Drag-and-drop files into a 3D compilation

In Geoscience ANALYST, you can create a 3D compilation by simply dragging your data right into the Viewport...
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Software tips
May, 03 2019

Documents linked to a project

When documents are linked to a project in Geoscience INTEGRATOR, it is possible to be more specific and link them to the project’s data sets...
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Case studies
February, 04 2019

Darlot Gold Mine Area, Australia

3D Interpretation of geological, 3D seismic, and conventional geophysical data for brownfields exploration targeting...
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Software tips
November, 04 2019

Visualize structural measurements

In GOCAD you can visualize strike and dip measurements as tablets, discs, or orientation vectors by initializing Structural Graphics...
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Software tips
February, 14 2020

Filtering data by neighbourhood

In the web UI, you can rapidly filter your data by neighbourhoods and display it in plots, charts, or tables.
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Software tips
October, 01 2021

Snapshot grid sections

In GOCAD Mining Suite quickly take snapshots of your Voxet sections using the snapshot tool...
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Software tips
April, 01 2022

Visualize 3D vector properties

In GOCAD Mining Suite the normal of a surface is an example of a 3D vectorial property, where the components of the vector are...
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Please contact our team for additional information about our products and services