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Technical Support

Our technical support team has tremendous experience with our products and is available to deliver personalized assistance and training.

They can guide you through workflows or give you tips via email, phone, web conferences or by visiting your office.

Technical support for all our software products is available by filling out the request form or by calling either the Montreal or Brisbane offices during regular office hours.

Each month, our support team sends our software users a tip of the month to help them find new ways to use their software to the maximum.

Need help?

If you have questions about our software’s licensing, have a look at our FAQ. It has a few answers that might get you back up and running in no time.

Latest news

HiveMap
January, 21 2026

Digital Mapping, The Future!

Capture geological observations quickly, safely, and accurately, both in the field and office with HiveMap...
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February, 02 2022

New Visual Parameter – Contours

In Geoscience ANALYST you can visualize contours on 2D grids. Select your data, specify the contour parameters, or change the colour. ..
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Software releases
June, 12 2019

VPmg, VPem1D and VPutility release

VP Geophysics Suite releases: VPmg version 9.3, VPem1D version 4.3 and VPutility version 1.2...
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Geoscience ANALYST
May, 04 2020

Displaying drillholes

Past event, view here or via our YouTube channel...
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July, 14 2022

Georeference images

In Geoscience ANALYST Pro you can georeference your geology maps and cross sections with...
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April, 13 2020

Quick selection search tool

In Geoscience INTEGRATOR we added a search box to help you find objects lists such as drillholes, samples, or stations that often have thousands of items...
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March, 03 2019

Data set search tools

In Geoscience INTEGRATOR, you can search by data set name or description through the Data set search...
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December, 14 2020

Tagging query results

In Geoscience INTEGRATOR, this allows you to rapidly access that subset of objects. Instead of having to search and select multiple filters every time...
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March, 01 2021

Sections movies

In GOCAD Mining Suite, you can create a section animation by specifying which section plane you want to visualize...
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Developer’s sandbox
October, 28 2020

New clustering application in geoapps

geoapps - Exploratory Data Analysis (EDA), rock classification generation, or map alteration footprints
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October, 19 2020

Viewing data from report items

In Geoscience INTEGRATOR table and chart items from ad-hoc or scheduled reports can be easily refreshed, using the same filters that were applied in the original report, to display current data.
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September, 01 2022

Drillhole Statistics

In Geoscience ANALYST you can compute drillholes’ deviation statistics. These include...
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Please contact our team for additional information about our products and services