• Operating system:
  – Microsoft® Windows® x64 Systems: 10 and 11
• Hardware:
  – Processor: Intel® Core i3, i5 or i7, Xeon® or newer class processor. AMD Opteron™, Phenom™, A-series, E-series or newer class processor
  – Memory: 8 GB RAM or more recommended
  – Hard Drive: 4 GB of disk space. Disk space required for Project Data will vary dramatically.
  – Graphics adapter: 3D graphics adapter supporting OpenGL® 3.3. NVIDIA®, AMD, or Intel cards are recommended. Please make sure the latest drivers are installed.
  Note:integrated video card is not recommended.

Your computer should preferably be connected to the internet, select Activate Online. Choose online activation especially when activating a Pro Geophysics or a Pro Geology licence key

If your computer is not connected to the Internet, follow Activate Offline and send the error message to our licensing team requesting your computer-bound key. You will need both the activation key and the computer-bound key to activate Geoscience ANALYST.

The computer-bound activation key is a unique key generated for your computer.

There are two ways to activate Pro:

1. If you do not have the free viewer activated:

Go to Start, locate Mira Geoscience ANALYST and select Activate your license button under the Geoscience ANALYST Pro/Geophysics/Geology section. Click on Activate Online and enter your Pro activation key. Press the Activate button to finish the process.

2. If you already have the free viewer activated:

Open Geoscience ANALYST, go to the File menu, click on License Management. Then click on the Activate/Manage button, under the Geoscience ANALYST Pro section, to open the activation wizard and enter your Pro key.

Yes, you can try Pro for 10 days. To activate the trial period open Geoscience ANALYST, go to the File menu, click on Licence Management then click on 10 day trial button. Once activated, the trial cannot be stopped or postponed. You need to have your Geoscience ANALYST free licence key activated in order to trial the 10-day Pro.

A licence key cannot be transferred without prior written consent from us. Please contact us at licensing@mirageoscience.com providing the licence key you want to transfer.

No, a Geoscience ANALYST Pro Geophysics activation key includes access to the Pro features.

You can buy a Pro individual key from our website (purchase will be done via PayPal), or by contacting us at licensing@mirageoscience.com. Should you wish to purchase more than 4 keys a corporate licence is an economic alternative. To purchase corporate licences please contact us directly.

No, PayPal accounts are optional. You can choose to pay with the credit card directly, PayPal facilitates this.

Yes, you can contact us to make the payment via a bank transfer.

You can log in using your email address instead of a username.

From the login page, you will a find a link Forgot your password?. Clicking on it will trigger an email. Check your mailbox for the email with a link to reset your password.

Your system administrator can provide it again. You could bookmark it for easy access later.

Project access is set per user. You can request access to your system administrator or Geoscience INTEGRATOR project manager. If you could see the project before, your access might have been revoked, or that project might have been deleted.

Project access is set per user. You can request access to your system administrator or Geoscience INTEGRATOR project manager. If you were seeing the project before, your access might have been revoked, or that project might have been deleted.

When you are given access to a project, you get a role assigned which dictates the permissions you will have on that project. Roles can be assigned differently from one project to another.

When you are given access to a project, you get a role assigned which dictates the permissions you will have on that project. You and your colleague probably have different role assignments on that project.

You can either use Connect to Geoscience INTEGRATOR under the File menu or use the Connect now button from the Geoscience INTEGRATOR panel. In the Geoscience INTEGRATOR credentials dialog, you need to provide your email address, password, and the URL of your server (same URL for the Geoscience INTEGRATOR web browser access). After credentials validation, you will get the list of projects to pick and load.

Use the Mira Geoscience Licence Manager Troubleshoot feature to send us the licence_troubleshoot_info.txt, miralmd.lic, and miralmd.log files. Start > All Programs > Mira Geoscience Licence Server > Mira Geoscience Licence Manager > Troubleshoot > Email.

You can run the Troubleshoot feature from Mira Geoscience Licence Manager to restart the licensing services.

If that does not work then perhaps your licence file does not match the connected dongle.

• You can either connect the correct dongle number for the licence file or add the licence file for that dongle FLEXid.
• The dongle drivers are missing. Download the latest driver from here: supportportal.gemalto.com

Currently there are no ongoing drivers compatibility issues. However older versions of our software containing the dongle drivers may have some issues with specific versions of Windows 10.

We advise you that when installing those older versions of our software, make sure to uncheck the dongle drivers during the installation process at the Select Components step.

If your licence is not tied to a dongle then you do not need to take any additional steps.

If your licence is tied to a dongle then install the latest driver from here: https://supportportal.gemalto.com/csm/?id=kb_article_view&sysparm_article=KB0018320

Operating System:
– Microsoft Windows x64 Systems: Windows 10 and 11.

Hardware:
– Processor: Intel® x64 architecture processors
– Intel Core, Xeon or AMD Ryzen class processor recommended
– Disabling Intel Hyper-Threading: in the system BIOS settings
– Memory: 8 GB RAM or more recommended. Large data sets can require additional memory
– Hard Drive: 7 GB of disk space
Note: some older Intel CPUs are not supported – your CPU must have support for SSE3 instructions.

Graphics adapter:
3D graphics adapter with a minimum resolution of 19201080 pixels supporting OpenGL.
NVIDIA Quadro series strongly recommended.
Additional considerations:
– GPU computing requires an NVIDIA Quadro K5200, K6000, M, P, or RTX series graphic
adapter and video driver supporting CUDA 11.5.1.
– 3D stereo viewing requires graphics adapter and driver support for OpenGL quad buffer
stereo information. (Your projection system—graphics adapter, graphics driver, monitor,
or projector—is responsible for rendering the OpenGL information. If needed, contact
Support for assistance.)
– Graphics driver: we recommend updating the to the latest official version. For example,
NVIDIA drivers are available from www.nvidia.com/Download/index.aspx.

Mouse:
– You need 3-button mouse for your computer.

You can add and apply a new licence file through Mira Geoscience Licence Manager. Once the licence is applied, click on Apply to make it active.

Open Mira Geoscience Licence Manager and click on the Delete file or server tab and select the licence file to delete. Note that an active licence cannot be deleted.

You can find the dongle drivers available for download in the software installation instructions steps or download the latest driver from here: https://supportportal.gemalto.com If you are still having issued please contact us licensing@mirageoscience.com.

Several issues can cause this:

1. Licensing issues:
   1. The licence server is down and/or the Mira Licence server service is not running => Running the Troubleshoot feature usually fixes or provides insight into the problem.
   2. The Mira Geoscience Licence Manager on the client is newer than the Mira Geoscience Licence Manager on the server => Install the latest version on the licence server.
2. Network issues:
   1. The client computer and the licence server computer are not in the same LAN.
   2. The firewall on the server blocks the vendor daemons and ports used by the FlexNet. Make sure it allows the following: lmgrd.exe, prdm_geo.exe, miralmd.exe, and default port 27000.

If none of the solutions above work, please contact us at licensing@mirageoscience.com.

All Mira Geoscience VP programs are run through the command prompt as a stand-alone executable.

Currently there are no ongoing drivers compatibility issues. However older versions of our software containing the dongle drivers may have some issues with specific versions of Windows 10.
We advise you that when installing those older versions of our software, make sure to uncheck the dongle drivers during the installation process at the Select Components step.
If your licence is not tied to a dongle then you do not need to take any additional steps.
If your licence is tied to a dongle then install the latest driver from here: https://supportportal.gemalto.com

• Operating System:
  – Microsoft Windows x64 Systems.

You can install VPutility by running the software executable. Note that by default it will be installed during the installation process of our current version of VPmg or VPem1D software.

You can run the previous version using the regular Windows Command Prompt.

To run UBC-GIF Suite 5, use the UBC-GIF Suite 5 Command Prompt with the Environment Variable already pre-set for you.

A GUI interface for each version of the software is also available with the exception of DCIP3D.

Currently there are no ongoing drivers compatibility issues. However older versions of our software containing the dongle drivers may have some issues with specific versions of Windows 10.
We advise you that when installing those older versions of our software, make sure to uncheck the dongle drivers during the installation process at the Select Components step.
If your licence is not tied to a dongle then you do not need to take any additional steps.
If your licence is tied to a dongle then install the latest driver from here: https://supportportal.gemalto.com

UBC-GIF DCIP3D does not have a GUI interface and can run only from the command line.

UBC-GIF MAG-MVI does not have a GUI interface and can run only from the command line.